General terms and conditions
These General Terms and Conditions regulate the rights and obligations of Finappie, sro, registered office: Lermontovova 3, 811 05 Bratislava, IČO: 53896084, DIČ: 2121523459, registered in the Commercial Register of the District Court Bratislava III, Section: no. 153862/B (“Finappie”) and our customers, which arise from the contractual relationship by creating a user account. Based on the needs defined by the General Terms and Conditions, the basic terms are specified: The operator is Finappie, s.r.o, which operates the Finappie application. It is aimed at entering and processing revenue and expenditure information and is available on the website www.finappie.com. The user is a customer who, by creating a user account, enters into a contractual relationship with the operator.
Customer registration
If you choose to register (create a password for your account) and are a person over 16, you will get:
- input and analyze information about your revenue and expenditure
- an overview of revenue and expenditure entered so far
- an overview of the estimated financial position in the future
- planned transaction reminders
- smart invoice issuing
- transaction synchronization from a supported banks
- regular information on news and events
- the possibility to use personalized services
Customers of our application can be any legal person or legal entity that has expressed an interest in using the services at www.finappie.com.
Data and information in the app
Based on the contractual relationship, the customer acknowledges that the data and information in the application as well as the functions of the application (for example, financial prediction, current account balances, completeness and correctness of data synchronized from bank accounts, correctness of exports to accounting) are only assumptions based on the data that Finappie have and may not reflect the real situation. The operator is not responsible for errors caused by the Finappie application, Finappie partners, third parties (such as banks) or made by the customer in real life.
Subscriptions
Pricing
Finappie provides several plans with the same features but different limits and prices. You can find the currently available plans and their prices at
https://www.finappie.com/en/pricing.
Finappie s.r.o. reserves the right to unilaterally change the prices, functions and limits of individual plans. You will be notified in advance by email of any changes to the prices, features and limits of individual plans and the effective date of new prices, features and limits.
Trial version
All paid plans can be tried for free for 30 days. The trial version will start running at the moment the customer registers. We do not need any payment details from you when registering. After the trial version expires, we will notify you by email and you will then be able to choose whether to upgrade to the paid plan of Finappie or to use Finappie in the BASIC plan, which is free forever. When changing from a paid plan to a BASIC plan, all data created so far (transactions, invoices) remain available to you.
Subscription plan change
To change subscription from a higher plan to a lower plan or from a lower to a higher plan, please contact us at
info@finappie.com or via the contact form at
https://www.finappie.com/en/faq#contact. It is not yet possible to change the plan from the application itself.
If you change subscription from a higher plan to a lower plan, the features of the higher plan will remain available to you until the end of the subscription period. The next payment will be charged with a price of a lower plan, and from the same date, the features will change from a higher plan to a lower plan. When changing from a higher plan to a lower plan, all data created so far (transactions, invoices) remain available to you.
If you change subscription from a lower plan to a higher plan, the higher plan will be canceled and an aliquot of the unused subscription amount will be refunded. You can then activate a higher plan, which is the same as creating the new subscription, in the subscription settings in your Finappie account
https://www.finappie.com/en/app/settings/subscription.
Unsubscribe
Active subscriptions can be canceled in the subscription settings in your Finappie account
https://www.finappie.com/en/app/settings/subscription. After the subscription is canceled, the functions of the given plan will remain available to you until the end of the subscription period. You will not be charged any further payment.
Finappie is entitled to unilaterally terminate a customer's active subscription even before the expiration of the prepaid period, in particular for technical, operational, business, or other reasons related to the provision of any of the subscription plans. Finappie is obliged to inform the customer of the early termination of the subscription period at least 60 days in advance. The customer is entitled to use their subscription plan in full, including all functionalities, until the day the subscription is cancelled. In the event of early termination of the subscription by Finappie, Finappie will refund the customer a proportional part of the already paid subscription price corresponding to the unused portion of the prepaid period. The proportional part will be calculated in proportion to the number of calendar days remaining from the effective date of the subscription termination until the end of the originally prepaid period. The refund will be made by non-cash transfer to the payment account from which the subscription was paid, unless the customer notifies Finappie of a different payment account for this purpose. Finappie will inform the customer of the early termination of the subscription and the amount of the refunded proportional part by email sent to the email address listed in the customer's user account.
Claims & Complaints
In case of any problems, claims or complaints, please contact us at
info@finappie.com or via the contact form at
https://www.finappie.com/en/faq#contact.
Newsletter and emails from us
When registering, respectively. in the app settings, you can choose to receive regular news updates from us (on average once a week). You can also choose to subscribe to the newsletter individually on the page by entering your email address, or by clicking on the link within the email we sent you. Of course, you can unsubscribe at any time. We can send all registered customers irregularly (up to several times a year) important information related to the operation of our online store and the use of the user account. If you are being annoyed by emails, please email us at
info@finappie.com We will be happy to answer any further questions, uncertainties and comments.
Deletion of data and customer account
The customer can delete his user account with all data at any time in the application settings
https://www.finappie.com/en/app/settings/user/delete. This deletion is immediate and irreversible.
Finappie reserves the right to delete the user account with all data after 12 months of inactivity without prior notice.
Change of Terms
Finappie reserves the right to change these general terms and conditions without the customer's consent. In such a case, Finappie will publish a new complete version of the general terms and conditions on its website, which will fully replace the previous version of the general terms and conditions, and which will take effect from the effective date specified in the new version of the general terms and conditions, but not earlier than 14 days after the date of publication of the new version of the general terms and conditions (hereinafter the "Effective Date"). Finappie will notify the customer that a new complete version of the general terms and conditions has been published by sending an appropriate message to the customer's email address. If the customer does not agree with the change to the general terms and conditions under this article, they may request the cancellation of their user account. In this case, the customer's rights may not be worsened from the Effective Date until the day their user account is cancelled as a result of the change to these general terms and conditions. In the event of a request to cancel the user account, this account and any subscription linked to it will be cancelled on the date agreed between the customer and Finappie, but no later than 60 days from the customer's request to cancel the user account. If, as a result of the cancellation of the user account and the cancellation of the subscription, the current subscription period is shortened, Finappie will refund the customer the unused portion of the subscription (calculated in the manner specified in the "Subscription Cancellation" section of these general terms and conditions) by non-cash transfer to the payment account from which the subscription was paid, unless the customer notifies Finappie of a different payment account for this purpose. If the customer continues to use their user account after the Effective Date, they thereby agree without reservation to the new version of the general terms and conditions.
Final provisions
These General Terms and Conditions form an integral part of the agreement concluded between Finappie and its customer and are binding on both parties. The legal relations established by the Contract shall be governed by the provisions of these General Terms and Conditions and by the relevant legal regulations. The provisions of the Purchase Agreement shall take precedence over the provisions of these General Terms and Conditions and the provisions of the generally binding legal regulations.
These General Terms and Conditions come into effect on 1.8.2023.
Using materials from the page
© 2023 Finappie, s.r.o. All rights reserved. Any use of the contents or parts thereof, in particular the reproduction and distribution of texts, images, photographs or demonstrations in any mechanical or electronic way, without the written permission of Finappie, s.r.o. prohibited.